Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by Rainier Digital Solutions ("Company," "we," "our," or "us"), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using our services.

2. Service Description

2.1. Web Development Services

We offer web development services, including but not limited to website design, coding, maintenance, and optimization.

2.2. One-Time Services

Some of our services are one-time projects, and the scope and cost will be agreed upon before the project begins.

2.3. Subscription Services

We also offer subscription-based services, which may include ongoing website maintenance, hosting, updates, and support. Subscription terms and pricing are detailed on our website or in a separate agreement.

3. Payment Terms

3.1. One-Time Services

For one-time projects, payment terms will be specified in the project agreement. Typically, a deposit may be required before work commences, and the remaining balance is due upon project completion.

3.2. Subscription Services

For subscription services, payments are due in accordance with the agreed-upon billing cycle (e.g., monthly or annually). Failure to make timely payments may result in service interruption or termination.

4. Refund Policy

Refund policies vary depending on the nature of the service provided. Details of our refund policy for one-time services and subscription services can be found on our website or in specific agreements.

5. Intellectual Property

5.1. One-Time Services

Upon full payment, our clients retain ownership of the website or digital assets created during one-time projects, subject to any third-party licenses or agreements.

5.2. Subscription Services

For subscription services, intellectual property rights and ownership terms will be outlined in the subscription agreement.

6. Privacy & Data Security

We respect your privacy and take data security seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

7. Termination

We reserve the right to terminate services, with or without cause, at any time. Clients may terminate subscription services by providing notice as outlined in the subscription agreement.

8. Dispute Resolution

Any disputes arising from these terms will be subject to binding arbitration in accordance with the rules of King County Court, Civil Arbitration Group. Both parties agree to abide by the arbitrator's decision, which will be final and binding.

9. Changes to Terms

We may update these Terms & Conditions from time to time to reflect changes in our services or legal requirements. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

10. Contact Information

If you have any questions or concerns about our Terms & Conditions, please contact us at support@rainierdigitalsolutions.com.